TIDY

TIDY overview

TIDY is a property-operations platform that sits at the intersection of field service management and rental property software. Its current product coordinates the real-world work around a rental: scheduling turnovers, dispatching maintenance, messaging guests and service professionals, tracking completion, and escalating exceptions to people. The vendor describes the model as AI plus human support rather than a conventional task board alone.

That focus explains the dispatch-fsm category. TIDY is not primarily a lease-accounting or tenant-screening system. Its operational center is assigning cleaning and maintenance work, keeping the people involved informed, and verifying that jobs were completed. The broader product adds guest communication, dynamic pricing, compliance, and billing workflows around that field-service core.

TIDY says it was founded in 2013. Its LinkedIn company profile independently lists a 2013 founding date and Los Angeles headquarters, while the company’s about page describes its focus on automating cleaning and maintenance for property managers.

Pricing

TIDY’s current pricing page publishes a 3.9% fee on gross bookings and a 3.9% fee on cleaning and maintenance job rates, subject to a $39 monthly minimum. Unlimited properties, users, and pros are included in that offer. The vendor also lists optional payment-processing charges of 3.9% for credit cards, 1.7% for ACH debit, and 0.5% for ACH or wire deposits, plus an optional WiFi and noise sensor at $250 per unit.

This model is transparent, but it is not a predictable flat subscription. Cost increases with booking revenue and with the value of cleaning and maintenance jobs managed through TIDY. Buyers should model those percentage fees against their actual gross bookings and vendor spend rather than compare only the $39 minimum.

Features

The live AI property management overview and rental-owner product page show four connected areas:

• Cleaning and turnover scheduling between reservations
• Maintenance dispatch, issue tracking, and follow-up with service professionals
• Guest messaging, check-in/check-out coordination, and review requests
• Dynamic pricing, listing support, and revenue optimization

The field workflow also includes recurring maintenance, digital property records, automated task assignment, approvals, photo or video verification, billing, and real-time status tracking. The operations-management page documents centralized communication, automated workflows, notifications, task assignment, maintenance approvals, and digital inspection checklists.

TIDY has current manager-facing apps on both the Apple App Store and Google Play. Those independent storefronts verify the mobile availability and describe scheduling, recurring maintenance, real-time tracking, and photo/video documentation. Their ratings were mixed at review time, so a pilot with managers and service pros is sensible before a portfolio-wide rollout.

Integrations

TIDY’s live integration directory lists a broad rental-operations ecosystem. Booking-channel connections include Airbnb, Vrbo, and Booking.com. Property-management integrations include Guesty, Hostaway, Hospitable, Lodgify, OwnerRez, Smoobu, Buildium, AppFolio, Yardi, and others.

The integration documentation distinguishes iCal, direct, Zapier, and concierge integrations. It also documents Slack and webhook notifications, direct PMS data sync, booking-channel reservation sync, and smart-device and accounting categories. That breadth is a meaningful strength for rental operators, although buyers should confirm whether each system uses a direct connection, iCal, Zapier, or a concierge workflow because those methods have different capabilities and sync timing.

Best fit

TIDY is best suited to short-term-rental owners and property managers whose biggest workload is coordinating turnovers, maintenance, guests, and service professionals across multiple units. It is especially relevant when the operator wants to keep existing Airbnb or Vrbo accounts, retain current pros, and automate the coordination layer rather than hand the entire business to a traditional property manager.

It is a weaker fit for an ordinary HVAC, plumbing, or commercial service contractor looking for sales CRM, estimates, technician pricebooks, and invoice-to-payment workflows. It is also less compelling for a single-property owner who is satisfied managing operations manually, or for a buyer who wants a flat monthly software bill regardless of booking revenue.

Sources and references

• TIDY pricing
• TIDY AI property management overview
• TIDY rental-owner product page
• TIDY operations management features
• TIDY integrations directory
• TIDY integrations documentation
• About TIDY
• TIDY on LinkedIn
• TIDY on the Apple App Store
• TIDY on Google Play