FIELDBOSS
From $90/user/month + $50K implementation
FIELDBOSS is a specialized field service management platform for elevator, escalator, HVAC, fire protection, and specialty mechanical contractors that need deep
Tool
ServiceNow Field Service
ServiceNow Field Service is the FSM module on the ServiceNow platform with cross-functional workflow automation for large enterprise operations.
Overview
ServiceNow Field Service is not typically a standalone purchase — it is the field service module within ServiceNow’s broader workflow platform, deployed by enterprises that already run ServiceNow ITSM and want to extend the same governance, audit trails, and cross-functional workflow automation into field operations. For renewable energy operators, telecom carriers, and IT-heavy organizations with complex multi-team workflows that span field, IT, HR, and finance, the platform’s value is in the unified workflow rather than best-in-class FSM-specific features.
Pricing
ServiceNow Field Service pricing typically runs $200-400/user/month and scales based on modules deployed and user count. Pricing is structured as enterprise contracts within a broader ServiceNow platform commitment. Engage ServiceNow directly for a scoped quote based on the organization’s platform footprint and FSM module requirements.
Editor's score by market
How ServiceNow Field Service scores across the industries we cover
Average 7.6/10 across 1 industry-specific evaluations by Chip Alvarez. Higher scores indicate stronger fit for that trade; click through to read the full market roundup.
| Market | Score | Verdict |
|---|---|---|
| Best Renewable Energy Field Service Software | 7.6 | Cross-functional workflow automation for large renewable enterprises |
Integrations
ServiceNow ITSMServiceNow HRServiceNow Financial ManagementServiceNow ProcurementThird-party accounting systemsBusiness intelligence platformsIoT and monitoring platformsExternal compliance systems
Featured in our guides & reviews
Where ServiceNow Field Service shows up in our editorial coverage — best-of roundups, head-to-head comparisons, and the guides and articles that mention it.
- Best ofBest Renewable Energy Field Service Software
Independent picks for the best FSM software for solar and wind operators — scored on remote diagnostics, route density, and asset history.
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Pricing and feature data current as of April 30, 2026. Verify with vendor.