FieldAware

FieldAware overview

FieldAware is a field service management platform that has evolved through acquisition into part of GPS Insight’s broader fleet and field operations portfolio. Originally a standalone FSM platform serving mid-market field service organizations, FieldAware was acquired by GPS Insight in 2022, creating a combined offering for businesses managing both field service technicians and vehicle fleets. The platform serves HVAC, utilities, telecommunications, industrial services, and other sectors requiring structured work order management. Its target customer is a mid-market or enterprise field service organization with 20+ technicians and a formal operations structure.

Pricing

FieldAware does not publish pricing on its website. Based on industry accounts, pricing is approximately $195+ per user per month, making it competitive with ServiceTitan in the mid-market tier. As part of the GPS Insight portfolio, bundled pricing may be available for organizations purchasing both fleet tracking and FSM. Buyers should request a custom quote.

Strengths and weaknesses

The GPS Insight acquisition creates a genuine bundling opportunity for organizations that manage vehicle fleets alongside field technicians — something that most pure-play FSM platforms address only through third-party integrations. FieldAware’s configurable workflow engine accommodates diverse industry requirements. The weaknesses include limited public profile compared to more heavily marketed competitors, a pricing process that requires a sales conversation, and the inherent uncertainty of operating as an acquired product within a larger parent company.

When to pick FieldAware (and when not to)

FieldAware is worth evaluating for mid-market field service organizations that already use or are evaluating GPS Insight for fleet tracking, as the bundled platform creates operational and cost efficiencies. For trade contractors (HVAC, plumbing, electrical) evaluating FSM as a primary requirement without fleet tracking needs, ServiceTitan, BuildOps, or FieldEdge are likely more purpose-built options.